Collection of your Personal Information:
In order to provide you with products and services offered, Longwood may collect personally identifiable information, such as your:
-First and Last Name
-Social Security Numbers
-Driver's License and other forms of Identification
If you purchase Longwood's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. Longwood may also collect anonymous demographic information, which is not unique to you, such as your:
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include sending us an email message or submitting your credit card or other payment information. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal and non-personal information in the future.
Use of Your Personal Information:
Longwood collects and uses your personal information to operate and deliver the services you have requested.
Longwood may also use your personally identifiable information to inform you of other products or services available from Longwood and its affiliates.
Sharing Information with Third Parties:
Longwood does not sell, rent or lease its customer lists to third parties.
Longwood may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Longwood, and they are required to maintain the confidentiality of your information.
Longwood may disclose your personal information without notice if required to do so by law or in the good faith belief that such action is necessary to: a)conform to the edicts of the law or comply with legal process served on Longwood or the website; b) protect and defend the rights or property of Longwood; and/or c) act under exigent circumstances to protect the personal safety of users of Longwood, or the public.
Tracking User Behavior:
Longwood may keep track of the website and pages our users visit within Longwood, in order to determine what Longwood services are the most popular. This data is used o deliver customized content and advertising within Longwood to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information:
Information about your computer hardware and software may be automatically collected by Longwood. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Longwood website.
The Longwood website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issues the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Longwood pages, or register with Longwood site or services, a cookie helps Longwood to recall your specific information on subsequent visits. This simplifies the process of recording your personal information such as billing addresses, shipping addresses, and so on. When you return to the same Longwood website, the information you previously provided can be retrieved, so you can easily use the Longwood features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Longwood services or websites you visit.
Children Under Thirteen:
Longwood collects personally identifiable information from children under the age of thirteen. Longwood collects this information for patient demographic purposes regarding psychotherapy.
From time to time, Longwood may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from Longwood or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Longwood, you may opt out of such communications by contacting the office staff by calling (256)534-8161.
How Longwood collects and stores your information:
Longwood uses a company called Jotform to collect patient information, including credit card information. Jotform is PCI DSS compliant and is Payment Credit Industry Data Security Standard (PCI DSS) Service Provider Level I certified, the highest security attainment you can have as a business that collects payments from credit cards. Longwood stores this information in a practice management system called PracticeSuite that encrypts all data, and is HIPAA compliant. Any further questions regarding the security of either Jotform or PracticeSuite should be forwarded to those businesses themselves.
Longwood welcomes your questions or comments regarding this Statement of Privacy. If you believe that Longwood has not adhered to this statement, please contact Longwood at:
Longwood Psychological Center
111 Longwood Drive SW
Huntsville, Alabama 35801
Effective as of February 10th, 2021.